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Albatross CX was founded by Christophe Cais and Nicolas Jeanjean in 2006. It started as two guys in a coffee shop with an idea and has flourished into a growing enterprise of 17 offices covering 70 countries, employing a full time staff of over 220. As we grow and expand across the globe, our goal remains the same, provide solutions to improve our clients’ customer experience. At present, we work with over 200 international premium and luxury brands on a monthly basis.